Frequently asked questions

What types of cases does the clinic evaluate?

The clinic evaluates patients with accident-related neck pain, back pain, headaches, nerve symptoms, joint pain, soft tissue injuries, and persistent pain after a collision or injury event.

Do patients need imaging before scheduling?

Not always. Existing imaging reports are helpful, but evaluation can also determine whether new imaging should be considered based on symptoms, exam findings, prior care, and clinical history.

Can attorneys send referrals directly?

Yes. Attorneys and referral partners can email the clinic with patient contact information, date of injury, primary complaints, available records, imaging reports, and claim or attorney details.

Does every patient receive an injection or procedure?

No. Interventional pain procedures are considered only when clinically appropriate. The evaluation helps determine whether a procedure, additional imaging, continued conservative care, or another care pathway makes sense.

What should a patient bring to the visit?

• Photo ID and current contact information.
• Medication list and relevant medical history.
• Any imaging reports, treatment records, or discharge summaries.
• Attorney or claim information if the visit is related to a personal injury case.

How should referral partners coordinate next steps?

Email is currently the clearest contact path while the new phone line is being finalized. Include enough information for the clinic to reach the patient and understand the clinical context for the referral.